Lettings Service Quick Reference
Compare the services included within our Full Management, Rent Only and Let Only options.
Winterbrook lettings service comparison
| Service | Full Management | Rent Only | Let Only |
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| Advertising |
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| Prepare full property details and floor plans | ✓ | ✓ | ✓ |
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| Advertise property on major property websites and in local newspapers | ✓ | ✓ | ✓ |
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| Email and text details to prospective Tenants and relocation agents | ✓ | ✓ | ✓ |
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| Regularly produce property marketing update reports | ✓ | ✓ | ✓ |
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| Interview potential Tenants | ✓ | ✓ | ✓ |
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| Conduct and accompany all viewings | ✓ | ✓ | ✓ |
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| Negotiate terms on behalf of our Landlords | ✓ | ✓ | ✓ |
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| Move in Process |
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| Obtain references through a registered referencing company | ✓ | ✓ | ✓ |
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| Arrange cleaning and gardening on request | ✓ | — | — |
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| Arrange pre-tenancy general maintenance on request | ✓ | — | — |
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| Obtain gas and electrical certificates on request | ✓ | ✓ | — |
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| Arrange an independent inventory and check-in on request | ✓ | ✓ | — |
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| Transfer council tax and services to the Tenant's name | ✓ | — | — |
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| Register deposit with the Deposit Protection Scheme | ✓ | ✓ | ✓ |
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| Produce tenancy agreements | ✓ | ✓ | ✓ |
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| During the Tenancy |
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| Tenants welcome pack provided - instruction manuals and emergency advice | ✓ | — | — |
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| Rent Collection |
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| Collect all monthly payments by standing order into our Client account | ✓ | ✓ | — |
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| Electronically pay net rental to Landlords within 10 working days of receipt | ✓ | ✓ | — |
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| Chase rent arrears | ✓ | ✓ | — |
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| Deposit Holders |
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| Obtain Tenant's deposit to be held in a custodial scheme | ✓ | ✓ | ✓ |
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| Register deposits with the Deposit Protection Scheme | ✓ | ✓ | ✓ |
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| ARLA bonding scheme - deposits covered in accordance with 2007 legislation | ✓ | ✓ | ✓ |
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| Overseas Landlords |
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| Pre-Tenancy inspection - hand over to Property Manager prior to departure | ✓ | — | — |
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| Compliance with the Inland Revenue Overseas Landlord Scheme | ✓ | — | — |
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| Tenancy Inspections |
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| Visit the property midway through tenancy | ✓ | — | — |
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| Prepare an inspection report on the condition of the property | ✓ | — | — |
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| Carry out any necessary actions arising from the inspection | ✓ | — | — |
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| Repairs Management |
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| Agree a level of maintenance and any specialist contractors required | ✓ | — | — |
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| Obtain quotations for repairs where necessary | ✓ | — | — |
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| Manage repairs to the property | ✓ | — | — |
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| Obtain approval for works over an agreed cost | ✓ | — | — |
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| Settle contractor's bill from rent received | ✓ | — | — |
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| Advise on property refurbishment and enhancement | ✓ | — | — |
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| Maintenance Service |
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| Dedicated maintenance specialist available for small works at short notice | ✓ | — | — |
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| Tenancy Renewals and Rent Review |
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| Seek agreement from Landlords and Tenant to extend tenancy term | ✓ | ✓ | — |
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| Review rent annually based on market conditions and comparisons | ✓ | ✓ | — |
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| Prepare renewal documents | ✓ | ✓ | — |
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| Service of section 21 notice upon Landlord's written instructions | ✓ | ✓ | — |
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| Find a new Tenant at the end of the tenancy | ✓ | ✓ | ✓* |
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| Serve section 13 notices | ✓ | ✓ | — |
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| End of the Tenancy |
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| Arrange the check-out with the independent inventory clerk | ✓ | ✓ | — |
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| Provide both Landlord and Tenant with the check-out report | ✓ | ✓ | — |
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| Obtain agreement from both Landlord and Tenant; instruct agreed works | ✓ | — | — |
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| Disperse the deposit | ✓ | ✓ | — |
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| Confirm deposit return with Deposit Protection Scheme | ✓ | ✓ | — |
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| Transfer services with closing meter readings | ✓ | — | — |
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| Prepare to remarket the property for the Landlord | ✓ | ✓ | Intro fee |
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| Disputes |
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| Transfer and prepare files to Deposit Protection Scheme for arbitration | ✓ | Optional | Optional |
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| Disperse non-disputed amount | ✓ | ✓ | Optional |
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| Confirm deposit return with Deposit Protection Scheme | ✓ | Optional | Optional |
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* On instruction, subject to fee
